1 reviews | Active since Sept 2013
I am really disgruntled by the service I received from FNB
I am really disgruntled by the service I received from FNB, It has been 2 weeks now and I haven't yet received my credit card all I keep on getting are sms's stating that someone should contact me to arrange delivery, until now I have received any call regarding this.
I was suppose to have received my card Tuesday already.
This is really poor service.
All I am asking is please can I receive my card today , I am located in Sunninghill Sandton anytime from 9:00 to 16:00 I am available.
Looking forward to your positive response soon.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)