I am on Private banking personal acc with FNB I have been paying my revolving loan facility without missing payment, they have listed me as I am areas because I want to change my business account from them as a result of poor services but they continue to

I am on Private banking personal acc with FNB I have been paying my revolving loan facility without missing payment, they have listed me as I am areas because I want to change my business account from them as a result of poor services but they continue to take from Pilar to post when I have issues even now. FNB private banking is non existence