cS
clement S

1 reviews | Active since Nov 2013

03 Mar 2016, 13:56

I am not interested in your product.

I've recently signed up for a fnb connect sim and ported my number in the process. My main reason for moving was the more affordable rates and the fact that it was linked to my banking institution. When I was called I repeatedly asked the sales person if LTE was offered seeing that FNB is ***gy backing from C cell for the time being and she said yes (I'd advise you to listen to the call as it is recorded) so I figured id go for this but then I found out that FNB doesn't have LTE services and im stuck with a LTE device but a network provider that cant supply , I have no interest in this sim and services cause I was **** to and im not keen on that please cancel.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2016, 14:05
Official
Hello clemie28,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 881872.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)