1 reviews | Active since Mar 2009
I am more than happy to move my business
I am starting to regret why I mived my account to you guys, I see I was charged the monthly account fee, which I thought should be the only fee payable but over and above that, you also charged me service fee of almost the same amount as the monthly account and as if that is not enough, you then charged me cash deposit fee even when I didnt deposit a cent more than your allowed limit. This cant be right
Good day Tsamai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FN Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Tsamai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FN Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)