1 reviews | Active since Dec 2018
I am losing money from my account and they are not doing anything even after complaining several times. They are brushing it aside. Pinecrest mall branch is awful. waste of time
I have on numerous times complained about my money disappearing from me and you guys never did anything. Yesterday on the 25th a debit order from rain went through and i called rain to find out if they had issued a debit because they do debits on the first of each month and they said no, they are not aware of it. I went to the bank to have them fix it and resolve this issue and they kept on stalling and telling me that they will assist but they never did. Useless branch. and now it seems my only option is to complain here or go on hello peter to actually get help. Please reverse that debit order as my rain debit goes of on the first of each month and i do not want to pay twice for something i pay once on the first of each month. The debit that went off was for 350 rand and it went off on the 24th and the authorization and effective date was 25th if i am not mistaken. looking at my payslip.I went to FNB pincrest shopping center and the staff there are just horrible and not helpful at all. Went to a branch to get this sorted but turns out, it was a complete waste of time. I need to have the money in my account soon as the actual real debit needs to go off on 1 oct
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
***
this is what rain said. There was a debit that went through in my account on the 25th and i did not authorize it. i lost 350 rand and i have been advised by rain that they did not authorize that debit. I have been back and forth with you please reverse that debit. I am losing money. Reverse that debit please ASAP i complained earlier to FNB about losing my money and now debits are suddenly going off without my knowledge. Please. I did not authorize that debit and rain mentioned they did not debit me. someone is probably *****ing money from me. pelase reverse that debit asap
this is what rain said. There was a debit that went through in my account on the 25th and i did not authorize it. i lost 350 rand and i have been advised by rain that they did not authorize that debit. I have been back and forth with you please reverse that debit. I am losing money. Reverse that debit please ASAP i complained earlier to FNB about losing my money and now debits are suddenly going off without my knowledge. Please. I did not authorize that debit and rain mentioned they did not debit me. someone is probably *****ing money from me. pelase reverse that debit asap