I am in the process of arguing with FNB re. my faulty FNB Connect device.

I purchased a laptop last month, I have not even made the first payment yet.

The device is faulty and is doing a split-second glitch most likely related to the graphics card, this is a fault and I have signed to pay for a device that is 100% working, not a faulty device.

I am not prepared to send the device in for assessment as I use the device daily to create my work, and my livelihood.

An assessment is a huge inconvenience to me and not possible.

The bottom line is device should have been in 100% working order when I received it and it is not, therefore it must be replaced.

I would like my replacement arranged immediately.

I am not wasting my hard-earned money.