I am fed up with fnb!

I am so angry with fnb words cannot describe how I feel. I went into the bank last week Saturday and I requested a print out of my bank statement. This was a savings account that I opened to save some money it was a little amount that I was putting into my account as I am unemployed. This account was opened <br> only for savings and then I see there was debit orders was going out from my account which is **********. The lady in the branch was not helpful and tells me that I must leave my account for the people to debit me and they will investigate. Is that how I am being treated and I want this amounts to be reversed and refunded to me as I never give my account number to any company and I never swipe my card for anything! Based on this I hold fnb responsible for this as my account details was only provided by fnb in Springfield Park. The staff in fnb won't suffer because it is not their bread and milk and I am going to also note that your'll charged me for service fees and for the statements that I printed which is ********. I am not going to leave this and I am holding the branch manager personally responsible for this. I want a resolution as soon as possible before further action