I am extremely disappointed with the way FNB is handling my credit card account.

I am extremely disappointed with the way FNB is handling my credit card account. Despite making regular monthly payments, I’ve come to realize that nearly 80% the instalments is being swallowed by never-ending interest charges, with very little going toward the actual capital. At this rate, I’ll still be paying off this debt well into my retirement years. To make matters worse, FNB continues to treat the account as active, which only compounds the issue. It is unreasonable and financially crippling to expect customers to pay endlessly into a system that feels designed to keep them in debt.