I am disgusted in the lack of comptence

How can FNB not assist me in transferring my own money into my own account in order to pay my rent. Then closing the account and transferring the money can take 3-7 days. I am appalled and will be losing my home due to incompetence. I also live how the staff are backstabbing and bad mouthing one another. I first spent 2,5 hours on a chat, a further 30 minutes on a phone call, sent to a branch where I waited patiently to be told she cannot assist either. What a waste. Why would I continue banking with you. And then you cannot even close my accounts while I wait. These can run up costs and go dormant. I literally do not care. Good luck FNB getting a cent out of me ever again.