I am disappointed in this service, its disgusting honestly,

fnb navi-car licence renewal. I used fnb service to renew my disc on the 1st Dec 2020 today is the 21st Dec my licence is still not delivered( delivery takes place between 7-14 working days). I have called and sent numerous emails on the fnb platform to lodge my complaint. Re: communica from FNB dated 21 Dec 2020 "Kindly note this is at the licencing department we are just awaiting the renewal back.

If the client wants a refund then they will have to produce proof of payment that they already did the renewal on their own otherwise they can wait for us to get the disc from the department and we will take it from there and advise if refund is possible.

Kind regards, nav» Car Team (Mel)"

This service is disgusting to say the least, I used this platform from the comfort of my home thinking it will be dealt with effective in a timely manner. Now i am being told to wait AGAIN for who knows x amount of days to get my licence delivered to me. I am also told to pay again to renew then only thereafter I will be refunded "pending" as per the email.

I am disappointed in this service, its disgusting honestly,

REMIND ME NEVER TO TOUCH OR USE ANY OTHER PLATFORM FROM Fnb,I GOT DISGUSTING SERVICE FROM THE CONSULTANT AND THE COMPANY AS A WHOLE!

mxm,such an inconvenience!