NM
Ntwanano M

1 reviews | Active since Nov 2011

03 Dec 2015, 07:41

i am billed double for card fees

I have a dr card, petro card and cr card. they told me they have combine the fees I have to pay for the card to R200 but to my surprise I am being charged on my petro and credit cards even though I am not owing anything on them.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2015, 09:07
Official
Hello npercy,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 826092.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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Tel number: *** (option one)