I am being billed separately for monthly fees.

Item: FNB (First National Bank)
Rating: 2
Author: Ntwanano M

this is a second time I am complaining about this, I have a fnb platinum cr card, cheque and a petro card. fnb said instead of paying separately for fees I will pay a combined R199 a month for all of them, but to my surprise after reversing the money they charged me separately in December they are still continuing their ***** deeds of charging the petro card on its own.

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Replies (1)

FNB (First National Bank)'s replyOfficial

01 Feb 2016, 08:58

Hello npercy,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 859615.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Feb 2016, 08:58

Official