MN
Melandi N
1 reviews | Active since Oct 2020
24 Nov 2020, 19:41
I am at witts end right now, its a constant struggle with FNB!
My overdraft has been paid. I have balance in my account.
Now I can not make any payments to my credit card and revolving loan because it gives a notification "transaction not permitted". I contacted the secure chat, and all they can tell me is "sorry, your account has been blocked"
Please, please help me to get my account unblocked. You can go on my profile and see everything is paid up to date.
Please can this be sorted out as soon as possible.
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Replies (1)MN
Melandi N's updateReviewer Update
18 Jun 2024, 19:43I am extremely disappointed. Despite being told in an email on November 25, 2020, that my issue had been resolved, I have now been informed that I have an outstanding balance on my overdraft related to the same issue. This is unacceptable and I will be seeking further action to clear up this matter. The lack of resolution and communication has been frustrating and I would not recommend this service to others
MN
Melandi N's update18 Jun 2024, 19:43
Reviewer Update
I am extremely disappointed. Despite being told in an email on November 25, 2020, that my issue had been resolved, I have now been informed that I have an outstanding balance on my overdraft related to the same issue. This is unacceptable and I will be seeking further action to clear up this matter. The lack of resolution and communication has been frustrating and I would not recommend this service to others
