I am a platinum card holder and I have 1 word of advise, stay as far away from FNB !! What a horrible bank, don't trust them with your money!

I am a platinum card holder and I have 1 word of advise, stay as far away from FNB in all aspects as you can!! What a horrible bank, don't trust them with your money!

1GB data gone

Loaded 1gb yesterday, 30 minutes later it's gone!!! I phoned this morning and it seems that they're going to pass the buck. I did not stream anything, did not watch any videos, play any music. I was just on Facebook, and downloaded MS paint which is 7mb for my daughter. How can you just take 1gb that's *****ing!!! There is no way that 1gb could have disappeared, I was only on 2 sites - Facebook, and I downloaded MS paint at 7mb. I want my data or money bac****!! No excuses, no oh but this and oh but that, you know you took it!!

Also, why must I pay R1'700 to get an upgrade to the connexis 2 from this piece of s*ht connexis one that has so little memory and can't transfer apps to the sd card. I was told I have to pay tithing or something not sure the exact word the lady from FNB connect used, but I've never heard of paying so much just to have a contract initiated. If this is the case when I pay the remainder R200 I will sell this phone and take out a Samsung contract.

You have one department for sim card, one department for data, one department for FNB connect. Why don't you just make one department for your phone division instead of giving people the run around?

I phoned the private banker, but to them I am just a number the status of private bankwer is an insult. He simpliy just transferred me to FNB connect. Thanks dush bag I could have done that my self. No one likes being ******, especially in these tough ecomonic times, so my only solution is to close my whole entire portfolio with you and move to a bank that actually cares about people. I heard your competitor Nedbank is good at looking after their clients not like you!!

If my problem is not resolved and my gb or money returned, i will go on all social media platforms including Pinterest, Twitter, Facebook, Instagram, Google +, even Youtube if i have to! I am psed off !!!!!!!!!!!