1 reviews | Active since Mar 2011
I always have to struggle to close an account with this bank
On the 31st October , I sent the mail below to FNB and today, 4 working days later, I still havent received any feedback from them. All I want to do is just to close my cheque account ,and very soon I will be paying off my credit card and be rid of FNB for good.
"Good day
I need to close the above mentioned cheque account due to the non-satisfactory service I have been receiving lately and I suddenly have ********** debit orders that are going off my account and the bank does not seem to have a feasible plan on how they can protect me besides reversing these debits and stopping them(at a charge ).
Kindly advise what is required of me so we can close this account and advise if the transfer of funds will be made by me or will the bank do it when they close the account(will this be at a charge ? )
Regards "
Good Day wendyzol,
Thank you for your posting,
Kindly be advised in order to close your account you will need to visit your nearest branch as they would need to return any funds in your account to you as well as you are required to sign off the closure. However we have escalated this to Premier to make contact with you.
Apologies for the frustration caused.
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Regards,
Hello Peter Team
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Good Day wendyzol,
Thank you for your posting,
Kindly be advised in order to close your account you will need to visit your nearest branch as they would need to return any funds in your account to you as well as you are required to sign off the closure. However we have escalated this to Premier to make contact with you.
Apologies for the frustration caused.
***
Regards,
Hello Peter Team
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