1 reviews | Active since Sept 2018
I accidentally transferred money into my credit card which is inactive
I have accidentally paid money into an inactive credit card on online banking.
I have logged a query on online banking and sent an email and had no responce .
Two email where sent and this is now day three. I am highly dissapointed about the serive received.I have also called your call centre and had no joy.
Good Day
Dylan Hughes,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Dylan Hughes,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***