HURROBLE SERVISE

Good Morning I have app**** for Flexi Bond I was told it takes 3 to 5 working days now it is more than that but NO UP DATE FROM LEBOA DOPHEY I HAVE SEND HER EMAIL TO ASK SUPPERVISOR TO CALL ME NOTHING IS HAPPENING HURROBLE SERVISE NO UP DATE BUT EVERYMONTH THY COLLECT MONEY