1 reviews | Active since Oct 2013
Humiliating Declined Transaction
I tried processing a transaction at Total Garage South Gate/Meredale & it was a declined transaction, while there were funds in the accounts. This was totally embarrassing & humiliating. I received a text stating that my card has expired & a day later, received a text stating that my card is working & that fnb is appologising for the inconvenience caused.
I've been experiencing numerouse issues with FNB & this is extremely annoying
Hello Tempho,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Tempho,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)