Huge disappointment in FNB

Fnb froze my business acc for not updating my fica profile , I updated them on my online profile and it’s remained frozen I then received a message that my account was frozen and that I needed to call a number that they supp**** and update and reactivate my account , I spoke to a lady and she went through some details with me , she changed my registered business address and I asked her if we could move along for the unfreezing of my account so to speak , she said not to worry it will be activated and work won’t after 24 hours ! It’s 6 days later tomorow and it’s a business acc where I have to receive payments into my business account and I have my patrol Coming up this week as well , I have checked patiently every day twice a day for the last 6 days , this is appalling ! I asked this lady 3 times during the call that my account needs to be active and she assured me that it will be ! My bad for not taking a reference number and forgetting her name , she sounded professional but she obviously is *********** and FNB is as well - I’m going to navigate myself through this nightmare of a month because of what FNB has done and then I will shift banks even if it’s VBS - just ridiculous - FNB who do you think you are