How you couldn't help me

I have recently sold my home and I had kept my bond open with FNB paying R 5.70 a month.<br> The property was supposed to be transferred today and this morning I received an sms from FNB thanking me for settling the full arrears on my home loan.<br> At 12-15 I received a call from the transferring attorneys saying that there was an amount of R 44,000.00 still owing on my bond.<br> HORROR is all I can say. I rushed home to phone these idiots at FNB and was told that Bernadene in admin made an error and it was fixed by Palesa the lady who was helping me. I asked if an email could be sent to the attorneys and the reply from the people who claim to always want to help you was \ when we speak to Bernadene she will call you". Well FNB you haven't helped me at all so get rid of you silly logo and maybe some of your not so clever staff."""