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gracempiti G

1 reviews | Active since May 2016

28 May 2016, 10:49

How you are NOT helping me!

<p>It's disappointing to know that you are with a bank that you continue(because of loyalty) to support and give your money to only for you to loose money **********ly every month. I have to stop and reverse unauthorized debit orders and at times missed authorised debit orders because others got given access to my money! What does FNB do? Charge me for each reversal and blacklist me for missed debits on my account.</p> <p>After over 20 years with them (yes, bob junior to now) I remain loyal. But when I bought a house, they couldn't help.Car, they couldn't help, loan no help, credit card even a temp loan of R50! They failed to help... Standard bank, Absa, call me!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2016, 09:31
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 932113.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)