NK
Nathan K

1 reviews | Active since Oct 2016

10 Oct 2016, 11:44

HOW WE WILL NOT HELP YOU!!!

<p>Your service is terrible!!!</p> <p>Your bank manager blames a customer for falling victim to *****.</p> <p>You offer to "assit" with an increased over draft of which the *****ed customer remains liable for any intrest and transaction charges.</p> <p>You tell a loyal customer that she might or might not have the money returned to her.</p> <p>You are a multi billion rand company, surely you can invest some of that into stoping your "valued" customers from being *****ed. But what do you care, the anguish, distress, grief, suffering, sorrow, trauma, devastation and desolation of a pensioner mean nothing to a glutton like you</p> <p> </p> <p>Thanks FNB for the putrid service, much appreciated!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2016, 13:26
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)