MB
Marcus B
1 reviews | Active since Feb 2017
05 Apr 2019, 11:58
HOW WE CANT HELP YOU!
I have been calling my private banker since and have not been able to get through to her on her landline or mobile. I called into FNB PC to get assistance from someone that may be able to help regarding loans, I was then put through to loans divisions and almost 43min later no response and call ended. I am about to lose out on a deal and depending and being true to FNB has benefited me nothing!!! I swear that should one of the other banks be able to assist me, I PROMISE that I will move my business elsewhere!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Apr 2019, 13:29Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
FNB (First National Bank)'s reply05 Apr 2019, 13:29
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one