TP
Tarren P
1 reviews | Active since Jul 2019
29 Jul 2019, 13:20
How to renew FNB cheque card online!!!
My FNB gold cheque card will expire end of July 2019. I received a text message from FNB few days ago to go to a nearest branch which i did and after two hours of waiting i was told that i have to do it online so i asked why this wasn't said in the text message and why is there instructions given and was rudely dismissed! i decided to go online but still no luck i have tried doing it using my app as well and still nothing Kindly Assist Thank you
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FNB (First National Bank)'s replyOfficial
29 Jul 2019, 15:06Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***8
***8
FNB (First National Bank)'s reply29 Jul 2019, 15:06
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***8
***8