1 reviews | Active since Mar 2012
How safe is our money with FNB?
I cannot believe that to this day, FNB has not contacted me for moneys that were deducted over 4 months ago. I get a notification that i should my personal account is overdrawn yet no one can tell me who took my money from that account in the first place. i made more than 3 calls just to enquire, all i recieved was it a garnish but the will speak to that service provider, if i ask who it is they say the can see who it is.
so really how safe is our money with FNB even if it is a garnish i know about, i should at least be notified by such an action, whether i can agree to it or not.
Good day Pam,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Pam,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)