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harry L

1 reviews | Active since Aug 2016

31 Aug 2016, 15:37

how rediculous is FNB banking

<p>ow is it possible to get logged out of FNB banking because of "incorect password"? It has happend 5 times in less than a year i have been with FNB. I suspect that has been been my biggest mistake in choice i have made in 2015. How does the banking app password difer from the online password? Only solution is to close my account and go back to to a more expensive bank?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2016, 16:39
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)