1 reviews | Active since Jan 2015
How much more of clients money do u want to *****?
Attention consumers . My FNB Platinum Cheque Account was frozen due to funds not coming in . All debit orders going of my account was stopped and cancelled . On Monday 2nd March 2015 when I went into the Laudium Branch they confirmed that as well and no debit orders will be going of . Today the 5th March 2015 this sms I recieved FNB :-) R6637.29 paid from cheq a/c..809106 @ EFT. 5Mar . Theres no refference number or indication as well as to what the transaction was for . South African public this is how FNB *****s clients money from there accounts and if you complain and send a email questioning it all you get back is a response saying you'll be contacted in 1 working day . Thats how there staff works and co-operates .
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639849.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639849.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
