1 reviews | Active since Jan 2012
How Much More CAN YOU HARM ME!!!!
<p>1. Being a Private Client means absolutely nothing accept higher chargers, and that whole access to a Private Banker 24/7 that they advertise is another of their lies. All smoke and mirrors!</p> <p>2. If you ever find yourself in a situation where you are not able to make Home Loan payments for a while and need a bit of breathing space like I did, dont be a nice guy and let them know and make arrangements because they will list you on ITC as a bad and late payer even if terms are arranges and agreed. I hit some finacial trouble in March of this year and contacted them before hand to make arrangements. First through my dedicated 24/7 Private Banker, who could not assist. Then through the Home Loans department. I finaly got response and agrred to terms in May. I am still on record at ITC as a bad and late payer even though i have written agreement of the arrangement between myself and the NOT VERY HELPFULL FNB.</p> <p>3. Since then, my Credit Limit on my Credit Card has been reduced without notification and again been listed at the ITC as Bad payer after my account was in arrears for the exact ammount that they reduced the credit limit. Be aware that the fine print of your Credit Card Agreement gives them the right to reduce your limit without notification. And even with PRIVATE BANKING STATUS EXPECT NO COMMON COURTOSY OF NOTIFICATION , NOT EVEN FROM YOUR DEDICATED 24/7 PRIVATE BANKER.</p> <p>4. THEY NOW TAKE MY MINIMUM CREDIT CARD PAYMENT OFF MY ACCOUNT VIA DEBIT ORDER. THE TRANSACTION IS BETWEEN MY PRIVATE CHEQUE ACCOUNT AND MY PRIVATE BANKING CREDIT CARD WHICH ARE LINKED: THE TRANSACTION HOWEVER TAKES 5 WORKING DAYS TO CLEAR!!!!!</p> <p> </p> <p>5. Now when I make inter-account- transfers on my accounts, it does not reflect immidiately. Its quicker for me to make payment from another FNB account to my account then to do inter account transfers.</p> <p> </p> <p> </p> <p>THANKS FOR NOTHING FNB AND FOR GOING OUT OF YOUR WAY TO FIND WAYS OF HOW YOU CAN HARM ME AND NOT HOW U CAN HELP ME> I AM UP TO DATE WITH ALL MY BOND AND CREDIT CARD CARD PAYMENTS DESPITE YOU MAKING IT EXTREMELY DIFFICULT AND YET YOU STILL HAVE ME BENT OVER FOR MORE SINCE MY CREDIT RECORD IS GONE TO **** THANKS TO YOUR IMPUT AT ITC..... HOPE YOU HAVE A WONDERFUL CHRISTMAS AND A GREAT NEW YEAR </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
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Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
