1 reviews | Active since Feb 2015
How Many times should i visit a branch
<p>i have been to the westgate branch probably 6 times on saturday to try and pick up my new bank card, everytime they find something new wrong with my proof of address, its like no body has an idea of what to do with regards to FICA, i am so fed up, PLEASE CANCEL THE STUPID CARD!!!!!!</p>
Good Day Mr Kok,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Kok,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)