how many times should I ask

<p>My husband tried to get a contract on my cellphone...he phoned 3 times and everytime they say it is done and then it is not...this is month three that there is no airtime...no minutes and data put on my phone. </p> <p>When he phones the promise...it is definately done. </p> <p>Fnb mobile is cheap I can give them that but service = useless</p>