MS
Michelle S

1 reviews | Active since Sept 2013

09 Dec 2016, 11:10

How many times do I need to apply - Shocking!!!!!

<p>I can only write to hello peter to get some kind of assistance. I have phoned to follow probably hundreds of times and every time a different story. SOMEONE at FNB please help!!! Please please can you tell me what is going on. I have a business account and personal accounts at FNB and I seem to be lost in a system and no one can tell me what is going on????</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2016, 12:32
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)