How many FNB "bankers" does it take to ***** in a light bulb

Secure chat: would you like to speak to a banker? Me: Yes please FNB Banker: How can I help? Me: Please send a cession release letter FNB Banker: Sends blank one Me: This is blank FNB Banker: I have escalated the matter CAS-***-M8R3Q4 Me:Thank you Me few days later: Please give me update on CAS.... FNB Banker: Picks nose and eats own snort. Me a few more days later: Please give me update on CAS... FNB Banker: Picks nose and eats own snort. Me even more days later: Please give me update on CAS FNB Banker: Picks nose and eats own snort Me: I am moving back to the village, where there is no financial inclusion objectives. I will keep my money in ***s and build my own clay house.