RS
Riaan S

1 reviews | Active since Sept 2015

05 Apr 2017, 11:00

How long should I wait?

<p>And now I am writing a review about the same service provider for the 3rd time in 2 week, how long should I wait to get feedback? I'm going to have to move my bank again because fnb doesn't want to give service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2017, 11:50
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)