1 reviews | Active since Jun 2010
How long does it take to verify a bank account?
<p>I have really reached a breaing point with FNB Business Banking.. In November 2016 I registered in CSD and my banking details were sent to FNB for verification. FNB could not verify the bank account and the status remained unverified. I had to get paid last week by on eof my clients, and that is cash that I reaaly need in the bank.. I could not because FNB messed up. On Wednesday last week I resent my details for verificatio n and guess what, to date they are still pending confirmation from FNB.. How can one bank be so slow to conduct such a simple exercise.. Verification of account should not be taking more than 10 minutes; in fact it should be immediate, realtime.</p> <p> </p> <p>I find this sickening to say the least and it does not appear that this bank undersand the urgency that comes with these verifications... I am trying to make some money here and you people are just being ****** frustrating.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
I still have not heard from FNB, my isue is still not resolved, not sure what is there to investigate.. I just need you to verify my account which does exist with FNB.. This appalling service - how long can it really take to verify an account?
I still have not heard from FNB, my isue is still not resolved, not sure what is there to investigate.. I just need you to verify my account which does exist with FNB.. This appalling service - how long can it really take to verify an account?