TK
Thabisho K

1 reviews | Active since Jun 2009

14 Mar 2017, 08:24

How hard is it to change my postal address?

<p>I just don't know how many times am i going to make this request. Why am i still getting statement with the wrong postal address? Why are you still posting my personal bank statements to strangers? Why is it so hard for FNB to change my postal address to be the same in all my account? Is someone tired of doing their job? What the hell is going on with FNB service when i pay monthly fees?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2017, 08:38
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)