DJ
Doe J

1 reviews | Active since Jul 2011

25 Jan 2019, 08:21

How hard can card delivery be?

My card is expiring. FNB tried contacting me. I was out of country. When I came back, I contacted them multiple times, each time they're too busy. Then I reached out on Twitter. Everytime I am being suggested the boilerplate of how to order a card. Nobody is willing to assist with just getting my card delivered to me. How can you all be so stupid?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jan 2019, 12:29
Official
Good Day Eshwar,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)