1 reviews | Active since May 2017
How FNB *****ed me...
<p>First of all there was the heist at FNB on Republic Rd of safety deposit boxes, mine being one of them. More Recently on the 14/02/2017 i tried depositing R10000 into an FNB ATM- the ATM froze with my money inside. With the help of the floor manager Khati Mudaly we spoke to the branch manager Thuli Radebe. I was told by her that my deposited money would be back in my account the following day. Two days later i went back to the bank and i was informed that their books had balanced with no extra money. Thirdly my house in Illovo was paid off in October 2016 and without my consent or signature they extended the bond of my house by another 5 years. I have been with FNB for over 40 years now and have only been experiencing problems with them since last year.</p>
Good day Mr. Stelios
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. Stelios
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***