FP
Francois P

1 reviews | Active since Aug 2018

22 Mar 2022, 18:22

How FNB cant help you...

FNB with Private Clients was the holder of my FNB home loan for almost 9 years. I have now given notice of cancellation. They took so long with my re-advance application that I ended up looking elsewhere. They are definitely not living up to their slogan "how can we help you?"... I found the private suite and private banker unresponsive and generally not in the business to care about the service experience or process. There is no reason for people to use a bank that does not take their business seriously.

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Replies (1)
FP
Francois P's update05 Apr 2022, 11:33
Reviewer Update
FNB has not actioned this complaint and they have not provided any reply.