DD
Dylan D

1 reviews | Active since Oct 2011

29 Jan 2015, 14:33

How does this work???

Please explain this, I ordered an iPhone 6 plus that was approved and then there was never stock of it, so eventually when they received stock then they wanted to deliver to me, so I phoned and cancelled this order, went online so I can order an apple mac book pro (500Gb) and then I receive a message that the application was declined, so how is one approved and then the one that was approved that I cancelled be replaced by a new order be declined, it's basically the same amount pm so that's just awesome. thanks for nothing, fix this.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2015, 14:53
Official
Hello DylanvD,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 613475.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

Best regards,