KM
Kharoline M
1 reviews | Active since Oct 2011
17 Jul 2024, 20:05
How do vocally disabled clients engage FNB Loans???????????
An arrangement was put in place regarding my nephew's student loan that I financed and now FNB Loans is communicating with me via threatening text messages. I suffer from a vocal disability can can't take calls, I have responded to the threats via emails which are being ignored so what are the vocally challenged to do when we can't call you and your threats via text are escalating?
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Kharoline M's updateReviewer Update
29 Jul 2024, 21:24Well no one bothered to attend to my complaint I received and email that it was closed, zero investigation nor communication with me. Granted we all make mistakes but WHY can't FNB own up to their errors and FIX the issue instead of making it the clients problem??????????
KM
Kharoline M's update29 Jul 2024, 21:24
Reviewer Update
Well no one bothered to attend to my complaint I received and email that it was closed, zero investigation nor communication with me. Granted we all make mistakes but WHY can't FNB own up to their errors and FIX the issue instead of making it the clients problem??????????