How difficult is to reactivate my Business account

How I am struggling to reactivate my business account!

On the 4th of April I found out my business account was closed. As soon as I received the letter I went to the Vincent branch and gave them the letter stated that I should pay 454 within 21 working days but by the time of the letter my account was closed already which Fundiswa said also it was unfairly closed. Now I am struggling to reactivate it. On the 8th I went to the branch to reactivate it, on the process I was asked for my partner whom I had disclosed from the day I opened the account that she is no paralysed (I had proof of that attached) I had the signing power to the account. I was refused. Let ALONE the proof, my patner is 200km to East London so I asked if he cant be taken to the nearest branch which is Fort Beaufort to sign all the necessary docs, my partner was assisted and taken to Fort Beaufort branch to sign the concession and was assisted by a guy named Loyiso whom said he couriered the next day. I went to the Vincent branch everyday from the 09 -25, and was told one thing, we still haven't received the parcel which was to be addressed to Pumla/ Felicia. On the 26 I pleaded with Felicia to contact the branch as this was long over due, she tracked the parcel with the courier and the parcel was there 2 weeks ago. After 2 weeks of waiting she opened and said the form they made my partner sign was incorrect. (mind you its very difficult for my partner to go to the branch. Felicia called Loyiso again advised him how to fill in the documents, she asked Loyiso to email them to her the same day, my patner went there, signed. Nothing yet as Felicia promised to call me as soon as she got the email. Today I went to the Vincent branch, the gentleman at the door who gives tickets asked, I said I was there to check if Felicia received the docs, just said Felicia isn't in today, and if my documents were going to be sent to her, no one will have access to them but her.

In a case like this what is one supposed to do? I have 2 payments that are due to be deposited on this account and the run is on the 6th.