bM
bonolo M

1 reviews | Active since Jul 2015

29 Jul 2015, 16:14

how dare you move my money from my savings account

Who gives you the bank authority to take money from my savings account to pay another. I'm well aware of the pay bouncing but I will be following up on the matter. I use the savings pocket for a reason. I have never complained about anything but this leaves me disgusted and furious. I am 9 months pregnant. Ready to pop and you people go moving my money without my permission!! Since when has a bank been allowed to do such?? I shouldn't have to go in and get some laim excuse then be denied MY MONEY!!! We trust you as a bank then you go do this?? I am so disgusted<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 08:10
Official
Hello BonolM07,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 730689.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)