eM
eugene M
1 reviews | Active since Jun 2016
24 Nov 2018, 00:16
HOW COULD FNB OUDTSHOORN HELP ME
What great a feeling it was to be attended to in Standard Bank Oudtshoorn. Efficient professional and friendly Aloise Reed helped me through the Moneygram process. All that FNB could'nt give , Standard Bank did. And how well you feel when a Bank Manager like Donay Mc Gear wishes you " a pleasant day meneer". Thanks Standard Bank Oudtshoorn. FNB supervisor ( Adel or similar) insisted that I open an FNB account to access funds sent to me. " Can it be done now" I asked, since I was desperate. " No" he rep****. I needed to bring proof of income ..etc. to get to to Moneygram funds. " how could he help me?" Please Read the Moneygram page. I understood "I dont have to have an FNB account to access the funds".
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FNB (First National Bank)'s replyOfficial
26 Nov 2018, 14:01Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option
FNB (First National Bank)'s reply26 Nov 2018, 14:01
Official
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option