RK
ROCHELLE K
1 reviews | Active since Aug 2011
25 Sept 2019, 07:20
How can't we help you
A few days after pay day 8 experienced issues with increasing my loan amount at the carnival branch. I later decided to contact customer service to increase my loan amount. I was told it will be done in a few working days. A month later my payment goes off and guess what? As usual the helpless and useless staff never did what I asked for.
Your slogan means nothing if your staff doesn't excute it. I am officially fed up time to switch banks!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
25 Sept 2019, 12:02Good Day Rochelle
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply25 Sept 2019, 12:02
Official
Good Day Rochelle
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***