How can't we help you?

It seems fnb has perfected the illusion of providing a high level of service by using the smoke and mirrors of advertising jargon and jingles. Unfortunately any customer trying to get through to the credit card division using the call centre would beg to differ I have been trying since Saturday morning to get through to the credit card division and have waited a cool 4 hours in total! Even left a message on the contact me on the website. Still waiting! Pity when a private sector company starts to compete with the public service re inferior service levels