1 reviews | Active since Aug 2011
How can't we assist
Morning so yesterday I did a complaint regarding their pathetic service at Constana kloof 14th ave. Well guess what??? Their call centre tells me in order to sort out what I needed done last Friday I have to now go back to the bank and get it done. Best Part is they cancelling my Debit orders without my permission. FYI I now owe R380.00 for a TV license that should have been debited successfully in May. FYI I wanted a statement from my internet banking on Friday to prove its paid but my lovely bank decided that they can't assist even though their tag line is how can we help you!!!!
Good Day Rochelle
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Rochelle
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***