1 reviews | Active since Aug 2012
HOW CAN YOU NOT HELP ME!!!!!
<p>Good day,</p> <p>I know,i know i've been complaining about this bank now for ages and still their services SUC****Now it seems it's opnly on this platform they will listen or react on.So i've been paing my credit card or let me just say they deduct their monies withou the account lessening or closing i dont use any of the moenies that they deducting form my account sometimes they deduct more than they informed me about,REALLY,toda i want to know why the damn account aint already paid in full or are there ******** also at your institution cause this cant be right!Then they just authorise people to take your money i did not authorise any debit order last i know is i also fught with you guys because i stopped some orders and you still let it go off then you fooled some people with an option to dispute debitorders from your phone but as usual it's not working anymore wheres the app where you gave us a choice i mean its my hard earned money and you choose whats happening to it ****** nice!I'm activating my other bank account where people actually listens to the client cause now im really more than fed-up with you i cant even,no i wont go there!Then it's like you are just using the poor peoples money,promising us what,sweet ****** nothing!!!I've come to find that they even blocked their so called tempporary loan again what in the world im still doing with you *********** bank i dont know i would really like to where all my money is going to pretty please as im taking this to the OBSSA (The Banking Ombudsman) Or The Banking Association of South Africa!Thank You!</p>
Good day Ms. Tills
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Tills
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
