How can you help yourself

<p>On the 4th of this month I purchased items from Wilgemed Pharmacy , the first transaction came back declined , the card was swiped again and the transaction went through. The first transaction has been sitting in the pending file tying up MY MY MY money. I have spoken to 3 persons at FNB all equally *********** . I get told I must fill in a form to claim back money that was duplicated by FNB's incompetence money that is MINE I must claim back , what a circus. Sort this matter out or loss my accounts .</p>