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Antonio D
1 reviews | Active since Jun 2011
15 May 2019, 12:47
How can you help FNB
Can anyone please advise me on what the pro's and con's is should you consider transfering your bond to another bank. Am so angered at my bank now. If you visit my posts you will see the amount of complaints against FNB. If the principal loan amount is +- R 800K are they allowed to collect R 1.1 million in interest ALONE and you must repay in total R 1.95 million back. I mean that's more that double back. "HOW CAN WE HELP YOU " se voet. more like how can you help us.
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Replies (2)
FNB (First National Bank)'s replyOfficial
15 May 2019, 13:34Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply15 May 2019, 13:34
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
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Antonio D's updateReviewer Update
15 May 2019, 14:24How fascinating. I get contacted by FNB and instead of understanding my concerns which I fee is fair and instead I receive condescending feedback and am told: "Well if you want to cancel everything let us know". and that everything was explained to us. Well we have numerous emails posing our concerns whereby Molatelo and Maud of FNB never rep**** sufficiently with feedback or clarity which we have proof. I have never felt so disappointed and belittled. All I want is clarity and the Bank is treating me in this manner after years of loyalty to FNB with various credit agreements. SHOCKING
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Antonio D's update15 May 2019, 14:24
Reviewer Update
How fascinating. I get contacted by FNB and instead of understanding my concerns which I fee is fair and instead I receive condescending feedback and am told: "Well if you want to cancel everything let us know". and that everything was explained to us. Well we have numerous emails posing our concerns whereby Molatelo and Maud of FNB never rep**** sufficiently with feedback or clarity which we have proof. I have never felt so disappointed and belittled. All I want is clarity and the Bank is treating me in this manner after years of loyalty to FNB with various credit agreements. SHOCKING