1 reviews | Active since Oct 2016

07 Oct 2016, 09:12

How can we ***** you

<p>I got a call from an fnb agent today and advisable explained to him that I will transfer money asap to my rcp , after a few minutes money was transfeed from my cheque account to another account without my permission. Called fnb with my airtime was transfered to 3 department without any assistance . Last person Tshidiso told me he doesn't know what I'm talking about cos his in a loan department . I m being charged for that transferring of R60 wich is a lot of money for an internal service </p> <p>I need this to be sorted asap</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Oct 2016, 10:32
Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Another formal complaint has been logged on your behalf and the reference number is ***

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)